Architecture & Building

In today's digital era, architectural and building sectors can't rely solely on excellent designs and structures. An equally impressive customer experience journey is paramount.

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Boosting Architectural Success Through Enhanced Customer Experience

At Connect, we offer bespoke Contact Centre services, Email management, Live Chat assistance, comprehensive Social Media management, and specialised Customer Experience training, supporting our clients to bridge this gap. Beyond these, our Brand redesign, Website design & hosting ensure you resonate with your audience aesthetically and functionally.

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Boosting Architectural Success Through Enhanced Customer Experience
+ 40%

Our Contact Centre services and Live Chat support ensure queries from stakeholders are addressed swiftly. 40% faster response times not only demonstrate value but also bolster stakeholder trust.

+ 25%

Through optimised Social Media management, brands in the Architectural & Building sector witness a 25% rise in engagement, translating to better relationships and more referrals

- 35%
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Effective Email management means clients and partners don’t have to wait long. A streamlined system can reduce email backlogs by over 35%, ensuring every communication is timely and meaningful.

- 50%

A well-designed website is a visual representation of your expertise. Our website design and hosting services ensure visitors stay engaged, resulting in a 50% reduction in bounce rates, meaning more conversions and business opportunities.

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Other sectors we
work with

Get in touch to find out how we can help you too!

Solicitors

Navigating the legal landscape demands precision and professionalism. As customer experience specialists, we understand that the Solicitor sector is unique, requiring tailored interactions that breed trust

Navigating the legal landscape demands precision and professionalism. As customer experience specialists, we understand that the Solicitor sector is unique, requiring tailored interactions that breed trust

Engagement

Architecture & Building

In today's digital era, architectural and building sectors can't rely solely on excellent designs and structures. An equally impressive customer experience journey is paramount.

In today's digital era, architectural and building sectors can't rely solely on excellent designs and structures. An equally impressive customer experience journey is paramount.

Engagement

SAAS Provider

In today's digital age, the Technology Provider sector is at the forefront of innovation. Yet, without impeccable customer experience, even the most advanced solutions may fall short.

In today's digital age, the Technology Provider sector is at the forefront of innovation. Yet, without impeccable customer experience, even the most advanced solutions may fall short.

Engagement

Field Services

In today's fast-paced world, field services require more than just technical excellence; they demand superior customer interaction.

In today's fast-paced world, field services require more than just technical excellence; they demand superior customer interaction.

Engagement

Energy Providers

In today's competitive energy market, providing outstanding customer service can distinguish your brand from the rest.

In today's competitive energy market, providing outstanding customer service can distinguish your brand from the rest.

Engagement

Care Homes

In today's digital era, the Care Home Provider sector demands more than just basic amenities. Our customer experience business bridges the communication gap, offering specialised services from Contact Centre operations to Website design and hosting.

In today's digital era, the Care Home Provider sector demands more than just basic amenities. Our customer experience business bridges the communication gap, offering specialised services from Contact Centre operations to Website design and hosting.

Engagement

Domestic Trades

In the Domestic Trades sector, customer interactions can make or break a business.

In the Domestic Trades sector, customer interactions can make or break a business.

Engagement

Hospitality

In today's digital age, the Hospitality industry must embrace an all-encompassing customer experience strategy to stay ahead.

In today's digital age, the Hospitality industry must embrace an all-encompassing customer experience strategy to stay ahead.

Engagement

Get in touch

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