While Victor J's had a strong local reputation, the bar's online presence was minimal. Their social media profiles were sporadically updated, with inconsistent branding and messaging.
Monthly engagement rates skyrocketed, alongside a significant increase in bookings and revenue.
increase in social media followers
rise in user engagement
growth in bookings attributed to social media platforms
increase participation for thematic promotions
Don't just take our work for it; here's what some of our wonderful customers have said recently.
Missed appointments and double bookings were once a nightmare for us. Thanks to Connect, our scheduling is now flawless, leading to more satisfied clients and efficient operations.
Having Connect manage our live chat has elevated our online presence. Immediate responses and professional handling have led to increased sales and happier customers. Highly recommended!
It's not just about replying; it's about engaging meaningfully. Connect's approach to customer engagement communications has built trust and increased loyalty among our client base. An invaluable asset to any business!
Consistency is key, and with Connect's contact centre services, we've achieved just that. Every call, every customer, always gets the same high-quality service.
We’d love to hear from you. Our friendly team is always here to chat.